Also heard current valet parking employees (the first face one sees upon entering via valet and the face of the casino) are considering making a move to another job. Toney is a very popular, kind and friendly guy just the right person to greet patrons. Terry is also kind and friendly woulldn't it be a shame to loose them?
Place is dirty. Shower head from the 30s. Front desk were very nice. But I would never stay there again. They charge 140. I think it should be 50
This hotel is always clean and the staff is always friendly. We love Edwardo at the front desk. This is our must stay place for Cards games. They offer a shuttle or you can just in the Metro in the parking lot. Only downside is we always have to request additional towels and washcloths. Four guest require more than. 2, 2.
Consider this...provide employees with two heated golf carts (one at the entrance and one at the parking lot) making the trip back and forth to the car ot warm and very efficient.
Sorry to hear existing valet parking moving. Spoke with a woman and others expressing concern about having to walk from the front opening because of their limited walking ability.
I stopped in this casino and it was smoke free which didn't bother me too much. I played the slot machines and they were horrible, the atmosphere was drab and lifeless unlike most casinos I've gone to, payouts SUCKED. I figured if I couldn't win anything I could at least get a nice meal with it being bogo friday, but I was also disappointed with buffet, the chefs need to go back to culinary school, the food was not even mediocre. If you want a pleasant gambling experience this is not the place to find it. I have been to casinos all over the U.S. and there are about 4 that I will NOT return to and this is one of them. Very tight!
$114 spent on room. $100 extra held out for damages before checkout. This is at the hotel. I have stayed at 30 dollar places better than this. Went to use the pool, it's "closed due to chemical problems." Needless to say, this room is not worth $114, let alone $214 that I spent. It's 1:21 pm July 27, 2017. There is trash in the hallway hasn't been picked up since noon. Stains in carpet in the room... Your experience may be different, but I do not recommend the hotel. Not even going to the casino... We are here for the Cardinals game tonight.
Casino Queen is a US Casino based in East Saint Louis, Illinois. Casino Queen is located at 200 S Front St, East St Louis, IL 62201, USA.
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